• Developed and executed business development strategies to increase revenue growth and market expansion.  
• Identified new business opportunities, strategic partnerships, and client acquisition channels.  
• Managed key stakeholder and client relationships to ensure long-term business collaboration and customer satisfaction. Conducted market research, competitor analysis, and trend monitoring to identify growth opportunities in digital and fintech sectors.  
• Negotiated business deals, partnership agreements, and commercial contracts with corporate clients and partners.  
• Collaborated with cross-functional teams including sales, marketing, operations, and customer support to achieve business objectives.  
• Led and supervised sales and business development activities to meet monthly and annual targets.  
• Prepared business proposals, presentations, and performance reports for management review.  
• Coordinated with merchants, corporate partners, and vendors to strengthen business networks and service expansion.  
• Ensured effective implementation of customer engagement and retention strategies.  
• Managed digital marketing channels and daily social media operations, ensuring timely response to customer queries and effective coordination with internal and external stakeholders, contributing to improved response urnaround times.  
• Researched developments, events, publications, and regulatory updates within the payment and settlement ecosystem, enabling informed marketing strategies and content planning.  
• Supported regular communication and relationship management with member BFIs and non-BFIs, contributing to stronger stakeholder engagement and collaboration.  
• Coordinated website content updates, SEO/SEM initiatives, and optimization of corporate and product-specific  
• websites, contributing to improved search visibility and traffic performance.  
• Managed vendor coordination and follow-ups to ensure timely delivery of agreed deliverables, adherence to timelines, and alignment with approved budgets and quality standards. 

Accomplishments:   

• Successfully increased business revenue and client acquisition through strategic partnership development and targeted business campaigns.   
• Built and maintained strong relationships with corporate clients, contributing to long-term business growth and customer retention.   
• Achieved and exceeded sales and business development targets through effective market expansion strategies.   
• Played a key role in onboarding new merchants (1 million+) and business partners, improving overall market presence.   
• Led successful negotiations resulting in profitable business agreements and partnership opportunities.   
• Contributed to brand visibility and market growth through innovative business promotion initiatives.   
• Demonstrated strong leadership and team collaboration skills in achieving organizational goals and business KPIs.   
• Supported digital transformation and fintech adoption initiatives through strategic business engagement activities. 
• Recognized for proactive problem-solving, communication skills, and result-oriented performance.